Help Center
Frequently Asked Questions
Find quick answers about our products, pricing, delivery process, security, and support. If you still need help, contact us and we will guide you.
Clear scope
Modules and deliverables defined.
Milestones
Predictable timeline and progress.
Support
Warranty + maintenance options.
Answers
Click a question to expand. If you need a specific answer for your situation, contact us.
What does ReanOrt build and sell?
Category:
Products
What does ReanOrt build and sell?
Category:
Products
We build business systems and integrations—such as Employee Management, Operations workflows, GPS Tracking, Mobile Apps, and Custom Integration. Our focus is on predictable delivery: clear scope, milestones, and maintainable code.
Do you provide ready-made solutions or custom development?
Category:
Products
Do you provide ready-made solutions or custom development?
Category:
Products
Both. We can start from ready-made modules (faster and lower cost) and customize them to your workflow. For unique requirements, we develop custom features with proper documentation and testing.
How do you manage a project from start to delivery?
Category:
Delivery
How do you manage a project from start to delivery?
Category:
Delivery
We follow a simple delivery process: (1) requirements & scope, (2) proposal + milestones, (3) design & implementation, (4) testing + training, (5) go-live + warranty/support. You receive progress updates and a clear timeline.
What information do you need to give an accurate quote?
Category:
Delivery
What information do you need to give an accurate quote?
Category:
Delivery
At minimum: number of users, modules/pages, roles & permissions, integrations (payments, SMS, accounting, GPS), target platforms (web/mobile), and timeline. If you already have an existing system, share screenshots and current workflow.
How do you price projects?
Category:
Pricing
How do you price projects?
Category:
Pricing
We price based on scope and complexity. Most projects follow milestone-based billing (e.g., deposit → module delivery → final acceptance). For ongoing work, we can offer monthly support/maintenance plans.
Can you work with a limited budget?
Category:
Pricing
Can you work with a limited budget?
Category:
Pricing
Yes. We can propose an MVP (must-have features first), then add advanced features in phases. This keeps cost under control while you start using the system quickly.
How do you handle access control and audit logs?
Category:
Security
How do you handle access control and audit logs?
Category:
Security
We recommend role-based access control (RBAC) for all systems and keep audit trails for critical actions (create/update/approve/delete). This improves accountability and reduces operational risk.
Do you offer backups and disaster recovery options?
Category:
Security
Do you offer backups and disaster recovery options?
Category:
Security
Yes. We can set up automated backups (database + files), retention policies, and restore drills. If you host with us, we can propose an SLA aligned with your operational needs.
What support do you provide after go-live?
Category:
Support
What support do you provide after go-live?
Category:
Support
We provide warranty support for agreed issues, plus optional ongoing support: bug fixes, improvements, performance tuning, security updates, and user training.
How can I contact you quickly?
Category:
Support
How can I contact you quickly?
Category:
Support
Use the Contact page for general inquiries, Support for issues, or submit a Get Quote request to start a project discussion. We typically respond with next steps and required details.
Ready to discuss your system?
Send your requirements and we will propose scope, milestones, and pricing options aligned with your timeline.